Terms & Conditions

By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using the website.

Product Offerings: We provide a variety of silver and gold products, including bullion, coins, and collectible items, sourced from reputable suppliers and verified for authenticity and quality.

Product Availability: Product availability may fluctuate due to market conditions, supplier constraints, or other factors. We reserve the right to discontinue or modify products without prior notice.

Accuracy of Information: While we strive to ensure the accuracy of product information on our website, we cannot guarantee that all information is error-free or complete. Customers are encouraged to verify product details before making a purchase.

Pricing Policy: Product pricing is determined by factors such as the current market price of silver and gold, the product’s weight, purity, and any unique features or craftsmanship. Prices are subject to change without notice.

Payment Methods: We accept secure payment methods, including major credit cards, debit cards, and online payment platforms.

Taxes: All applicable taxes, including sales tax and other relevant charges, will be added to the total amount of your order.

Payment Processing: We use advanced security protocols to safeguard your payment details and ensure confidentiality throughout the transaction process.

Order Confirmation: Upon placing an order, you will receive an email confirmation detailing your purchase, including product specifications, price, and shipping information.

Shipping and Delivery: We work with reliable shipping carriers to deliver your orders securely and promptly. Shipping fees are calculated based on the weight, dimensions, and destination of your order. Delivery times may vary due to product availability, shipping carriers, and customs procedures.

• Risk of Loss: Once the products are handed over to the shipping carrier, the risk of loss transfers to you. Please inspect your products upon receipt and report any damages or discrepancies within 3 days.

Return Policy: Due to the nature of currency and precious metal markets, all sales are final. Products cannot be returned or refunded after purchase. This policy is consistent with industry standards to protect the stability of transactions.

No Refunds or Exchanges: All sales are final. Given the nature of precious metals, we cannot accept returns or exchanges for any reason. Please review your order carefully before confirming your purchase.

No Warranties: We provide no warranties, express or implied, regarding the products or services available on this website. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

Disclaimer: We shall not be liable for any damages or losses arising from the use of this website or the products and services offered, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

Liability Limit: Our total liability to you for any claim or damages arising from the use of this website or products shall not exceed the amount paid by you for the products or services.

Indemnification: You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, or costs arising from your use of this website or the products and services offered.

Governing Law: These terms and conditions are governed by and interpreted in accordance with the laws of Egypt, without regard to its conflict of law principles.

Modifications: We reserve the right to modify these terms and conditions at any time. Any changes will take effect upon posting to the website.

Notice: We will notify you of any significant changes to these terms and conditions.

Customer Service: If you have any questions or concerns, please contact our customer service team at support@orobars.com.